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Basket r'us
The perfect gift for every occasion at an affordable price."
Choose from a variety of gift baskets available or simply create your own
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Basket r'us
Each of our baskets are hand made at the time of ordering and customized just for you. We feature theme baskets along with a basket just because.
If you would prefer to speak to a live representative you can contact Baskets R' Us at 757-722-0041 or 866-577-GIFT and someone will be sure to assist you with all your gift basket needs.
Merchant Information
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| Company |
Basket r'us |
| Website |
stores.basketsareus.org |
| Address |
26 Huffman
DriveHampton, 23669 USA |
| Basket r'us Store |
| PSDirectory Web Store
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| Customer Service |
| Phone |
757-284-6721 |
Return Policy
Baskets R' Us offers the following Returns Policy:
It is our mission to ensure you are 100% satisfied with our products. If for any reason you are not happy please e-mail us customerservice@basketsareus.org within five days of receiving your order with the following information: order number, name, phone number, and the best time to contact you along with a detailed explanation of your complaint. A representative will contact you within 24 hours. Any complaint made outside of the five day period will be handled on a case by case basis within reason.
If your gift basket arrives damaged, we will send a replacement basket or issue you a full refund for the gift basket (excluding shipping charges).
Orders shipped to an incorrect address due to wrong zip code or outdated shipping addresses are not the responsibility of Baskets R' Us. Please be sure to check your spelling address information carefully before submitting your order, including proper suite and apartment numbers. Incorrect shipping information may delay your order or result in not receiving it at all. If an order is returned due to an incorrect address and the order is to be shipped, or if the order is requested to be rerouted to an alternate shipping address, you will be charged a separate $25.00 fee for re-shipping the basket to the correct address in addition to the additional shipping fees. Also be aware, we can not ship to APO addresses, PO Boxes, or anything other than street address within the United States.
Baskets containing food perishable items, fruits, cakes, or fresh baked items may not be returned due to health concerns. If for any reason you need to cancel your order, please notify us immediately. We can not cancel, change or re-route orders already in transit.
If you are unsatisfied with the gift you ordered and would like a refund, we require the original gift received be returned to us intact and in the original packing. If the contents have been eater or removed we reserve the right to deny a full refund. Each refund request will be reviewed on an individual basis. |
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