ART & HOME
We at Art & Home are dedicated to providing unique products for you and your home. Inside these pages, you'll find a wide array of products that you can use to treat, pamper, amuse and entertain yourself and your family.
Art and Home is a family owned and operated business, so we know how important it is to have your home reflect who you are... your individual style, your taste and more.
As a family-run operation, our customers are very important to us.
If you email us, you'll either reach myself or one of the members of my family, so expect a pleasant buying experience. No pushy salespeople, no nameless, faceless call-center representatives... just us.
As a small company, we can focus on those truly unique products that reflect our belief that everyone deserves a beautiful home.
Plus, without the overhead that comes with big business, we can often save you 10 - 40% off the regular retail price!
Merchant Information
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| Company |
ART & HOME |
| Website |
art-and-home.net |
| Address |
USA |
| ART & HOME Store |
| PSDirectory Web Store
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| Customer Service |
Return Policy
Returns & Exchanges:
Your satisfaction is very important to us, so we will strive to make every order right.
All of our regular stock products come with a 15 Day Money Back Guarantee, unless otherwise noted.
Custom or Special Order products, including personalized items, have a limited, defective or damaged exchange only policy, see below for details.
Items damaged in transit MUST be reported to us within 48 hours, see below for details.
For regular stock products, simply contact us for instructions on how to return your purchase within 15 days of receipt for a full refund of the original purchase price.
Each return will require a Return Authorization Number to ensure that your refund or exchange is processed in a timely fashion.
Please contact our customer service department at support@art-and-home.net before returning any items.
Items returned without a Return Authorization Number or proper return documents may be refused.
SPECIAL & CUSTOM ORDER EXCHANGE POLICY:
Special and Custom order items are covered by a damaged / defective item exchange policy only, and are not included in our 15 Day Money Back Guarantee.
These products include:
* Billiard and Game Room Lighting Products
* Ocean Treasures & River Treasures Aquariums
* Artesania Latina Model Ships
* Warehouse 36 Collectibles
* All Infinity Instruments products.
PERSONALIZED ITEM REPLACEMENT POLICY:
If a personalized item is incorrectly processed, a replacement will be shipped to you at no additional cost.
However, please note that if items are personalized incorrectly based on incorrect information being provided, these are non-refundable and cannot be returned nor exchanged. Please double-check your personal message before sending your order.
All returns and exchanges are subject to the following terms and conditions:
* Unless the item is being returned for an exchange due to a defect, it must be returned unused in the original packaging.
* Shipping & Handling fees are non-refundable, and buyers are responsible for return shipping on all returns and exchanges.
* All returns must include a Return Authorization Number, and must be returned following the instructions provided. Returns sent without proper documentation may be returned to the buyer at their expense. |
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